Infor Enterprise Software Solutions: Making Business Software Better

Infor CRM (Customer Relationship Management)

Scoprite quali risultati hanno ottenuto le aziende che utilizzano le soluzioni Infor CRM.

Banca CR Firenze (in italiano)
Banca CR Firenze, scelta da 600,000 clienti privati e aziende di piccole-medie dimensioni ha implementato Infor CRM Epiphany Sales & Marketing per migliore la gestione dei porpri clienti. La banca è passata da 8-9 campagne annuali alla gestione di 250-300 attività annue.

Bell Canada
A communications leader uses Infor CRM Inbound Marketing and transformed two call centers with 550 customer service representatives into selling centers. The time to distribute promotional campaigns improved by 75 percent, reducing campaign execution time from 4 days to 4 hours and increasing new-offer sales by 18 percent.

Learn in this video how Canada's largest telecommunications company selected Infor CRM Epiphany to enable its inbound call center staff to instantaneously view customer history and targeted offers, confidently sell across all product lines, and ultimately increase revenue per call by 35%.

HSBC Mexico
Infor CRM Epiphany Outbound Marketing helps one of Mexico's top four banks to plan, develop, execute, manage, and analyze the results of multichannel marketing campaigns. The bank has increased customer profitability by 20 percent and boosted the Outbound contact acceptance rate from branch representatives to 14 percent.

Pioneer Investments
A global investment firm with approximately $325 billion in assets under management implemented Infor CRM Epiphany Outbound Marketing and Sales to make its customer intelligence more accessible and useful. The company can now manage the marketing process from campaign management to long-term relationship building.

Rodgers Instruments
The world's leading builder of stereo digital pipe organs integrated several Infor solutions including Infor CRM Epiphany Configuration, Infor CRM Epiphany Interactive Selling, and ERP and PLM applications. Rodgers can now more efficiently manage its factory floor and development resources while addressing new markets.

Sol Melia
A leading Spanish hotel chain chose Infor CRM Epiphany Inbound and Outbound Marketing to help strengthen customer relationships, enhance sales, and increase customer loyalty rates. Using this solution, the company has gained valuable insight into its customer relationships by being able to analyze key indicators.